Projects
Boutique tools
Design and development
Tudor Cannes, Omega Dubai Mall. Since 2024
The CRM, clienteling and reporting tools that strengthen client retention and boutique performance, designed by the advisor who uses them every day.
Key contributions
01Client CRM: structures profiles and follow up activity for targeted clienteling (Tudor Cannes and Omega Dubai Mall).
02VIC dashboards: ranked client workbooks from CRM data to prioritise VIC follow ups (Tudor).
03Automated sales reporting: a catalogue of 216 references, with sales indexed by period and client nationality, replacing manual reporting (Tudor Cannes and Omega Dubai Mall).
04Footfall tracking system: measures boutique traffic and links it to sales conversion (Tudor Cannes and Omega Dubai Mall).
- Client CRM
- VIC dashboards
- 216 references
- Footfall
| Client | Last visit | Spend (€) | VIC score |
|---|---|---|---|
| Client 014, Cannes | 12 Oct | 48 600 | 94 |
| Client 207, London | 28 Sep | 31 200 | 86 |
| Client 088, Monaco | 03 Oct | 22 900 | 79 |
| Client 131, Dubai | 15 Aug | 17 400 | 68 |
| Client 056, Paris | 21 Sep | 9 800 | 57 |